Terms and Conditions

Welcome to Flota, a service provided by SCELTO FLEET MANAGEMENT PRIVATE LIMITED ("Company", "we", "us", or "our"). By using our taxi app and website, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these Terms carefully. If you do not agree to these Terms, you should not use our services.

 

1. General

1.1. The following terms and conditions govern your use of the Flota taxi app and website, provided by SCELTO FLEET MANAGEMENT PRIVATE LIMITED.

 

1.2. Our registered office is located at NO.235/1, 7TH STREET EXTN, GPM, GANAPATHY, Gandhipuram (Coimbatore), Coimbatore South, Coimbatore- 641012, Tamil Nadu, India.

 

1.3. By accessing and using our services, you accept and agree to be bound by these Terms and all applicable laws and regulations.

 

2. Definitions

2.1. "User" or "you" refers to any person who accesses or uses our services.

 

2.2. "Driver" refers to the individual providing transportation services through the Flota platform.

 

2.3. "Vehicle" refers to the car or other transportation means used by the Driver to provide services.

 

2.4. "Service" refers to the transportation service provided through the Flota app and website.

 

3. User Accounts

3.1. To use our services, you must create a user account. You are responsible for maintaining the confidentiality of your account details, including your password.

 

3.2. You agree to provide accurate and complete information when creating your account and to update such information as necessary.

 

3.3. You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

 

4. Use of Services

4.1. You agree to use the services only for lawful purposes and in accordance with these Terms.

 

4.2. You must not use our services to cause inconvenience, nuisance, or damage to any party.

 

4.3. You agree not to engage in any behavior that is harmful, threatening, or abusive towards the Driver or other users.

 

5. Booking and Payment

5.1. All bookings are subject to the availability of Drivers. We do not guarantee that a Driver will be available at your requested time.

 

5.2. Payment for services must be made through the Flota app using the available payment methods.

 

5.3. You agree to pay all fees and charges associated with your use of the service.

 

6. Cancellation and Refunds

6.1. You may cancel a booking at any time, but cancellation fees may apply depending on the timing of the cancellation.

 

6.2. Refunds, if any, will be processed in accordance with our cancellation policy as detailed on the Flota app and website.

 

7. Limitation of Liability

7.1. To the fullest extent permitted by law, SCELTO FLEET MANAGEMENT PRIVATE LIMITED shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or use, arising out of or in any way connected with the use of our services.

 

7.2. We do not guarantee the accuracy, reliability, or completeness of any information provided by the Drivers.

 

8. Indemnity

8.1. You agree to indemnify and hold SCELTO FLEET MANAGEMENT PRIVATE LIMITED and its affiliates, officers, directors, employees, and agents harmless from and against any and all claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or in connection with your use of the services or breach of these Terms.

 

9. Termination

9.1. We reserve the right to terminate or suspend your account and access to our services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business interests.

 

10. Governing Law

10.1. These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Coimbatore, Tamil Nadu.

 

11. Changes to Terms

11.1. We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website or app. Your continued use of our services following the posting of revised Terms means that you accept and agree to the changes.

 

12. Contact Information

12.1. For any questions or concerns regarding these Terms, please contact us at:

 

SCELTO FLEET MANAGEMENT PRIVATE LIMITED

NO.235/1, 7TH STREET EXTN, GPM, GANAPATHY, Gandhipuram (Coimbatore),

Coimbatore South, Coimbatore- 641012,

Tamil Nadu, India

 

13. Miscellaneous

13.1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

 

13.2. These Terms constitute the entire agreement between you and SCELTO FLEET MANAGEMENT PRIVATE LIMITED regarding the use of our services.

 

Thank you for choosing Flota. Safe travels!